Terms of Service

Thank you for using our products and services ("Services"). These Services are provided by The Soul Technologies. By accessing this website or purchasing our Services, you agree to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and accept responsibility for compliance with any relevant local laws. If you disagree with any of these terms, you are prohibited from using or accessing this website or our Services.

The materials contained on this website are protected by applicable copyright and intellectual property laws.

Use License

Permission is granted to temporarily download one copy of the materials on The Soul Technologies' website for personal, non-commercial and temporary viewing only. This is a license grant, not a transfer of title. Under this license, you may not:

• Modify or copy the materials.

• Use the materials for any commercial purpose or public display without prior written permission.

• Attempt to decompile or reverse engineer any software or functionality on The Soul Technologies' website.

• Remove any copyright, trademark or proprietary notices from the materials.

• Reproduce, distribute or republish website materials without permission.

• Transfer or mirror the materials on another server or website.

This license will automatically terminate if you violate any of these restrictions and may be terminated by The Soul Technologies at any time. Upon termination, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

Services

The Soul Technologies provides technology, digital and business services, which may include:

• Digital Marketing

• Web Development

• Mobile Application Development

• IT Consulting

• Cloud Solutions

• Branding & Digital Strategy

The exact services, deliverables, timelines, technical specifications and fees provided to each client depend on the package, proposal, quotation, invoice, statement of work or other agreement accepted by the client.

Digital Marketing

Our digital marketing services may include digital marketing strategy, campaign planning, audience research, content planning, social media marketing, advertising management, performance analysis and other marketing activities agreed with the client.

Digital marketing results may vary depending on market conditions, competition, advertising budget, audience behaviour, third-party platform algorithms and other external factors.

Web Development

Web development services may include website design, development, customization, maintenance, integrations, testing and other web-related services agreed with the client.

The exact features, functionality, technology, hosting arrangements, integrations and delivery timelines will depend on the applicable project agreement.

Mobile Application Development

Mobile application development services may include application design, development, testing, integration and deployment support for agreed platforms.

The scope, features, functionality, technology and delivery schedule will be determined according to the applicable project proposal or agreement.

Third-party app stores, platforms and services may have their own approval requirements, policies, fees and technical limitations.

IT Consulting

IT consulting services may include technology assessments, technical recommendations, system planning, implementation guidance, technology strategy and other consulting services agreed with the client.

Consulting recommendations are based on the information and requirements provided by the client.

Cloud Solutions

Cloud-related services may include cloud consultation, infrastructure planning, configuration, migration assistance, optimization and other cloud-related services agreed with the client.

Third-party cloud providers may have their own pricing, policies, service availability, security requirements and limitations.

The Soul Technologies is not responsible for interruptions, changes or failures caused solely by third-party cloud providers beyond our reasonable control.

Branding & Digital Strategy

Branding and digital strategy services may include brand positioning, digital strategy, creative direction, visual branding, online presence strategy and related services agreed with the client.

Client Responsibilities

Clients are responsible for providing accurate and timely business information, project requirements, content, brand materials, technical specifications, approvals and other information reasonably required to provide the agreed Services.

The Soul Technologies does not require or collect client passwords, login credentials or direct account access as part of its standard Services unless a specific project requires authorized access and such access is separately agreed with the client.

Clients remain responsible for the security and management of their own accounts and credentials.

Clients are responsible for ensuring that any content, images, videos, trademarks, software, documents or other materials they provide may lawfully be used for the agreed Services.

Project Requirements and Approvals

Where client approval is required, clients are responsible for reviewing and approving designs, content, specifications, functionality or other deliverables within the agreed timeframe.

Delays in providing information, feedback, approvals or required materials may affect project timelines.

Additional revisions, functionality or work outside the agreed scope may be charged separately.

Payments

Service prices and payment schedules will be communicated through the applicable quotation, proposal, package, invoice, statement of work or service agreement.

Payment may be required before work begins unless otherwise agreed.

Additional services or requirements outside the agreed scope may be charged separately.

Applicable taxes or statutory charges may apply where required by law.

Third-Party Services

Our Services may involve third-party platforms, software, hosting providers, cloud providers, payment providers, APIs, app stores, advertising platforms or other external services.

Third-party services may change their pricing, policies, features, technical requirements or availability at any time.

The Soul Technologies is not responsible for actions, restrictions, suspensions, outages, price changes or other issues caused by third-party providers beyond our reasonable control.

Intellectual Property

Client-provided materials remain the property of the client or their respective owners.

The Soul Technologies retains ownership of its pre-existing materials, internal processes, templates, frameworks, systems, methodologies, source materials and proprietary resources unless otherwise agreed in writing.

Ownership or licensing of final project deliverables will be determined according to the applicable service agreement or written arrangement.

Third-party software, plugins, libraries, fonts, images, APIs and other licensed materials remain subject to their respective licenses and terms.

Disclaimer

The materials and information provided on The Soul Technologies' website are provided on an "as is" and "as available" basis.

The Soul Technologies makes no warranties, expressed or implied, regarding the accuracy, completeness, reliability or suitability of information available through the website.

We do not guarantee that the website or Services will always be available, uninterrupted, secure or error-free.

Technology and digital services may be affected by factors outside our reasonable control.

Limitations

To the maximum extent permitted by applicable law, The Soul Technologies shall not be liable for indirect, incidental, consequential or unforeseeable losses arising from the use of our website or Services.

This may include losses relating to business interruption, loss of profits, loss of revenue, loss of data or other indirect losses, except where such liability cannot legally be excluded or limited.

Results and Performance

The Soul Technologies will make reasonable efforts to provide the agreed Services professionally and according to the agreed scope.

However, specific business, technical, marketing, traffic, revenue, ranking, lead, sales or performance results cannot be guaranteed unless expressly agreed in writing.

Results may depend on factors outside our reasonable control, including market conditions, third-party platforms, client decisions, technical infrastructure, competition and other external factors.

Refunds

Refunds and cancellations are governed by our separate Refund Policy.

Clients should review the Refund Policy before purchasing our Services.

Fees relating to services already performed, completed work, third-party expenses, software licenses, hosting charges or other non-recoverable costs may not be refundable where permitted by the applicable agreement and law.

Modifications to Services

The Soul Technologies reserves the right to modify, suspend or discontinue any website content, service, package or feature where reasonably necessary.

Where a change materially affects an existing client's agreed Services, we will make reasonable efforts to communicate the change to the affected client.

Service Availability

The Soul Technologies does not guarantee that the website or Services will always be available, uninterrupted, secure or error-free.

Service availability may be affected by technical issues, internet connectivity, third-party platforms, hosting providers, cloud providers, maintenance, cybersecurity incidents, or circumstances beyond our reasonable control.

Fraudulent Transactions and Misuse

Clients must not use our website or Services for fraudulent, unlawful, abusive or unauthorized purposes.

The Soul Technologies reserves the right to investigate suspicious transactions and take appropriate action where reasonably necessary.

Nothing in these Terms limits a customer's lawful right to raise a genuine payment dispute or complaint.

Site Terms of Use Modifications

The Soul Technologies may revise these Terms of Service from time to time.

Updated Terms will be published on this page with the revised "Last Updated" date.

By continuing to use our website or Services after the Terms have been updated, you agree to the updated Terms to the extent permitted by applicable law.

Governing Law

These Terms shall be governed by applicable law.

Any dispute relating to the website or Services should first be addressed through good-faith communication between the parties.

If the dispute cannot be resolved amicably, the dispute may be referred to the appropriate court or dispute-resolution mechanism having jurisdiction under applicable law.

Support

We strive to provide professional and timely support to our clients.

For sales, service, payment or technical questions, please contact us:

Email: thesoultechnologies@gmail.com
Phone: +44 7446 350045

Contact

For inquiries regarding these Terms of Service, please contact:

The Soul Technologies
Email: thesoultechnologies@gmail.com
Phone: +44 7446 350045